At Originity, we aim to process and ship orders in a timely and careful manner so that your products reach you in good condition.

Order Processing
Orders are usually processed within 1–3 business days after confirmation. Processing time may vary during high demand periods, holidays, or due to operational reasons.

Shipping Time
Delivery timelines depend on your location and courier partner availability. Most orders are delivered within 3–7 business days after dispatch, though remote areas may require additional time.

Shipping Charges
Shipping charges, if applicable, are displayed during checkout before payment. Any promotional free shipping offers will also be shown there.

Order Tracking
Once your order is shipped, tracking details will be shared via email or message so you can monitor the delivery status.

Delays
While we work with reliable courier partners, delivery delays may occasionally occur due to weather conditions, transportation issues, or local restrictions. Originity is not responsible for delays caused by third-party logistics providers.

Incorrect Address or Failed Delivery
Please ensure your shipping address and contact details are correct while placing the order. Originity is not responsible for delivery issues caused by incorrect information provided by the customer.

If you need assistance regarding your shipment, feel free to contact us at support@originity.store and we will do our best to help.

Originity — Origins From Pure.

Shipping Policy